Terms of Service
1. Introduction and Scope
These Terms of Service govern your access to, browsing of, and purchase activities on the online store. All rights and obligations arising from the use of the online store are subject to these terms.
2. User Accounts and Website Responsibility
When using the online store, you are responsible for ensuring that the information you provide is accurate and complete. We are responsible for maintaining the normal operation of the online store; however, we are not liable for temporary interruptions or delays in information updates caused by factors beyond our reasonable control.
3. Products, Inventory, and Pricing Information
We make reasonable efforts to ensure that product information, inventory availability, and pricing displayed on the online store are accurate. In the event of insufficient stock or price adjustments, we reserve the right to process or cancel related orders and will inform you accordingly.
4. Orders and Payment
Once you place an order and payment is successfully completed, the order will enter the processing stage. All payments must be made using the payment methods supported by the online store. We will arrange further processing after confirming the order details.
5. Shipping Policy
For information regarding order processing timeframes, delivery fee rules, and estimated shipping times, please refer to our Shipping Policy page
6. Order Cancellation Policy
For details on order cancellation processing timeframes and related refund schedules, please refer to the Order Cancellation Policy page
7. Return and Exchange Policy
For information regarding return and exchange request periods, replacement shipment arrangements, and refund processing timeframes, please refer to our Return and Exchange Policy page:
8. Disputes and Applicable Law
In the event of any dispute arising from these Terms of Service or the use of the online store, we comply with Australian law, including GDPR. We reserve the right to update this policy when necessary and will notify you of any relevant changes.
9. Privacy and Data Protection
We value your personal information and handle it in accordance with our Privacy Policy. For details on how information is collected and used, please refer to the Privacy Policy.
10. Intellectual Property
All content displayed on the online store, including but not limited to text, images, and page layouts, is protected by applicable rights. Unauthorized use or reproduction is not permitted.
11. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect losses arising from the use of or inability to use the online store. You are responsible for your actions when using the online store services.
12. Amendments to the Terms of Service
We reserve the right to modify these Terms of Service based on operational needs. Updated terms will be published on the online store and will take effect from the date of publication.
13. Contact Us
Contact Address: 3666 S PEARL ST APT 3, ENGLEWOOD, CO 80113, US
Customer Service Phone: +1 (719) 521-4195
Customer Service Email: hello@morilivo.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:00–18:00 (Australian Eastern Standard Time, AEST)